Microsoft Support

All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft.

• Login with your global admin account to https://admin.microsoft.com/AdminPortal/Home#/homepage
• Under "Support" you create a new servicerequest via mail or phone
• Upload up to 5 documents that describe the problem and what investigations you have done and when you can be contacted by phone
• Microsoft will decline documents containing user credentials
• Be patient, within a couple of hours you will probably be contacted by an english speaking supporter