Microsoft Support: Difference between revisions
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Created page with "All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft." |
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All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft. | All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft. | ||
* Login with your global admin account to https://admin.microsoft.com/AdminPortal/Home#/homepage | |||
* Under "Support" you create a new servicerequest via mail or phone | |||
* Upload up to 5 documents that describe the problem and what investigations you have done and when you can be contacted by phone | |||
* Microsoft will decline documents containing user credentials | |||
* Be patient, within a couple of hours you will probably be contacted by an english speaking supporter | |||
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Revision as of 14:39, 9 January 2019
All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft.
- Login with your global admin account to https://admin.microsoft.com/AdminPortal/Home#/homepage
- Under "Support" you create a new servicerequest via mail or phone
- Upload up to 5 documents that describe the problem and what investigations you have done and when you can be contacted by phone
- Microsoft will decline documents containing user credentials
- Be patient, within a couple of hours you will probably be contacted by an english speaking supporter
