Microsoft Support

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All problems with Microsoft products such as OneNote or SDS that has nothing to do with UMS must be assigned to Microsoft.

inLogic can assist in creating support cases as a billable service, we recommend you do it yourself in order to save money.


  • Login with your global admin account to https://admin.microsoft.com/AdminPortal/Home#/homepage
  • Under "Support" you create a new servicerequest via mail or phone
  • Upload up to 5 documents that describe the problem and what investigations you have done and when you can be contacted by phone
  • Microsoft will decline documents containing user credentials
  • Be patient, within a couple of hours you will probably be contacted by an english speaking supporter


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